Refund Policy

We know how it goes. That dress looked perfect online, but your baby decided they only wear stripes now. Or the footies fit everywhere except the thighs (baby thighs are unpredictable). We’ve been there.

You can return most unworn, unwashed items within 30 days for a full refund (minus shipping). We just ask that they’re free of stains and smells — we don’t want your baby’s lunch souvenirs.

But here’s the real deal — because we’re parents too:

Booties that got dragged through the mud? Keep ’em. We’ll give you a discount on the next pair.
T-shirts with mysterious orange spots? That’s character. We won’t take them back, but we’ll help you choose a replacement.
Dresses that were worn once for a photo and never again? Totally returnable, as long as they’re clean.
Hooded towels that smell like baby soap? Fine, but please wash them first.
Footies with a blown-out zipper? That’s our fault — we’ll replace it immediately.

How to return:

Email returns@[yourstore].com with your order number and reason (even “baby didn’t vibe with it” is valid).
We’ll send a return label (cost deducted unless we made a mistake).
Pack it up, slap on the label, and drop it off. No ritual sacrifice required.

Damaged or wrong item?
Our bad. Send a photo within 7 days. We’ll refund or replace fully — plus a bonus discount code for your trouble.

Refund timeline:
Once we receive the return, we process within 5 business days. Your bank may take a few more — they’re slower than a baby choosing which bootie to chew.

Final word:
We’d rather make you happy than fight over a onesie. If you’re ever unhappy — even just because your baby outgrew it too fast — reach out. We’ll figure something out. Because parenting is already hard enough without return policy drama.

Now go dress that baby for the ‘gram. They’re ready for their close-up.